KeeTa starts operations in Mong Kok and Tai Kok Tsui areas

HONG KONG — Meituan (HKG: 3690) (the “Company”), a leading technology-driven retail company in China, today introduced KeeTa, a new food delivery brand as it officially launches in the Hong Kong market, to provide residents with more customized, efficient and reliable delivery services.

Following the initial launch in Mong Kok and Tai Kok Tsui, the Company expects KeeTa to complete full coverage of the Hong Kong market by the end of this year. The KeeTa app is now available for download in major mobile app stores. Delivery services via KeeTa will start at 8:00 a.m., Monday, May 22, 2023, local time.

Notable merchants that have joined KeeTa include brands like McDonald’s, Maxim’s MX (美心MX), KFC, Yoshinoya(吉野家), Pacific Coffee, and popular food and beverage shops such as Hana-musubi (華御結), Hung Fook Tong(鴻福堂), and CHICHA San Chen(吃茶三千). Each newly registered KeeTa user will receive a gift coupon package valued at HK$300, including special meal offers and delivery fee reductions.

KeeTa has introduced a Meal for One program customized for Hong Kong residents. It offers value-for-money set menus for individuals, which allow them to order a meal for as little as HK$60, including the delivery fee. Currently, available set menus include Chinese, western and Japanese cuisines and beverages. The program provides optimized online exposure for merchants without additional advertising and traffic expenses. Promoting selected set menus also helps merchants with more efficient ingredient purchasing and meal preparation. Merchants can grow their overall profitability through greater order volumes.

To further improve user experience, KeeTa has an “On-time Promise” policy, an industry-first in the Hong Kong market, which comes free of charge for all users. It includes a tiered compensation plan for late orders. Users are promised vouchers toward future purchases for eligible orders delivered more than 15 minutes beyond the original delivery estimate. KeeTa offers couriers multiple reward programs for courier support, including incentives for on-time deliveries to improve performance.

“We are seeing an accelerating development of the food delivery market in Hong Kong in the past few years and still unfilled market demands from diners, restaurants and couriers,” said a Meituan spokesperson. “KeeTa aims to meet users’ demand for high-quality delivery services, help merchants grow their business, and provide more flexible and rewarding employment opportunities for couriers.”

Inspired by the renowned sprinter cheetah, KeeTa aims to become an exceptional and enduring on-demand delivery platform in the Hong Kong market, providing high-quality services with more efficiency and better user experience for Hong Kong residents.

About KeeTa

KeeTa is a technology-driven delivery platform that connects consumers with local food and retail merchants and couriers. With the mission of “We help people eat better, live better,” KeeTa is committed to providing localized high-quality products and services, benefiting consumers, food and retail merchants and couriers from the entire ecosystem. KeeTa was launched by Meituan (3690.HK), which owns China’s leading food delivery platform Meituan Waimai.

About Meituan

Meituan (HKG: 3690) (the “Company”) is a leading technology-driven retail company in China. With the mission of “We help people eat better, live better,” the Company uses technology to connect consumers and merchants. Service offerings on its platform address people’s daily needs for food and retail goods and extend further to broad lifestyle and travel services. Meituan is the world’s leading on-demand food delivery service provider and China’s leading e-commerce platform for in-store dining services. Meituan helps consumers discover merchant information, make informed decisions, complete online and offline transactions and enjoy on-demand delivery. The Company currently owns several household brands in China, including Meituan, China’s leading online marketplace for services, Dianping, China’s leading online destination for discovering local services, Meituan Waimai for on-demand delivery services, and Meituan Bikes for bike-sharing services. Meituan has 677.9 million Annual Transacting Users and 9.3 million Annual Active Merchants as of December 31, 2022. The Company operates in over 2,800 cities and counties in China.